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查看     | 回复 4 Android 可以降回出廠設定嗎?

kennethyim

kennethyim
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  2天前手賤由 Android 7.1.1 Nougat 升上 Android 9,手機是 Nokia 6 (2017) TA-1025. 請問那裡可以降回本來的 Android 7.1.1 呢? 謝謝!

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kennethyim

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     2 楼
原帖由 ranger1998          于 2019/3/4 21:22:13 发表
刷机
  那裡可以做刷机? 今天去了太古問了說做不到.

kennethyim

kennethyim
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     3 楼
原帖由 johnxu 于 2019/3/5 21:52:20 发表
可以,每个机型不一样。比如三星好你启动时同时按音量向上,电源,还有一个我忘了。......
  你說的只是 reset factory setting, 不是刷机, 更不是 downgrade Android system.

kennethyim

kennethyim
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     4 楼
Nokia 今天回復了,內容如下....



Thank you for contacting Nokia mobile care!

In order for us to be able to provide you with more information on the topic, could you please tell us what is the device model and the IMEI of the phone? You can find it by dialing *#06# and your phone will show you the IMEI number with 15 numbers (starting with: 35….). Additionally the IMEI number should be written on the box with which you bought the phone or SIM slot which is in your phone.

We are very sorry to hear that you have some issue with Android Pie! Please, can you describe your issue? What exactly happen to your phone after the upgrade?

Please, we need to inform you that it's not possible to roll back on previous android version even in our repair center they can't provide you with such a thing, it' forbidden. You will loose your warranty and rolling back can permanently damage your phone. To roll back to previous version is technically possible but it's highly NOT recommended.

We highly appreciate your cooperation and your effort to openly write us your opinion or feedback.

We are looking forward to your reply.
Have a nice day.

Best regards
Melody Fichte
CSR@Nokia Mobile Care
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