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查看     | 回复 22 Network Technical Specialist

CarryTelecom

CarryTelecom
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General Summary:
The Networking Support Specialist is responsible for maintaining the call center network environments by analyzing requirements, resolving problems, and supporting the internal IT system.

Responsibilities:

  • Maximize network performance by monitoring performance; troubleshooting network’s problems and outages, scheduling upgrades.
  • Provide network support and resolve problems to the end user satisfaction.
  • Collaborate with call center colleagues to follow up with clients to ensure issue has been resolved.
  • Test and configure new workstations, peripheral equipment and software.
  • Report IT issues to the Manager for escalation.
  • Project, configure, implement, and maintain all net security platforms and software.
  • Must have availability to work various shifts influenced by current business needs.
  • Perform other duties as assigned.

Skills and Requirement:

  • Bachelor’s degree in network engineering, computer science or related field; equivalent experience considered.
  • Minimum of one (1) years IT Support experience.
  • CCNA, CCNP certification preferred.


Please sent resumes to [email protected]
Job Type: Full-time

Thank you to all applicants for your interest.
Please note, only those that are under consideration will be contacted.

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