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天馬旅遊

天馬旅遊
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Travel Consultant

Job requirements:

1. Minimum 1 year sales experience.

2. Fluent in spoken and written English. Knowledge of Chinese (either Mandarin or Cantonese) is a strong asset.

3. Strong communication skills and market awareness.

4. Exceptional customer service skills.

Tour Coach Driver

Job Description

Duties and Responsibilities


  • Provide top-quality customer service to all passengers, clients, authorities, suppliers, coworkers and management
  • Knowledge of Canadian and US geography and the ability to navigate their major cities
  • Must be compliant with the National Safety Code, Federal Motor Carrier Safety Regulations at all times, including US DOT drug testing requirements
  • Must be compliant with Highway Traffic Act at all times
  • Must be familiar with and compliant with the Hours of Service Regulations in Canada and the US
  • Perform daily pre/post trip inspections on assigned commercial vehicle
  • Plan and organize routing as per dispatch instructions and/or customer itinerary
  • Drive in a safe and courteous manner
  • Keep coach clean and customer ready
  • Complete paperwork accurately and in a timely manner
  • Physically able to load and unload passenger luggage
  • Assist with boarding and disembarking passengers

Driver Requirements


  • Ontario Drivers B class license with a Z (air brake) endorsement
  • A customer service oriented approach and a positive attitude
  • Eligible to work and drive commercial vehicles in Canada and the US
  • Comfortable with email and have the ability to learn new software systems.
  • Strong attention to detail and follow through
  • Must be available for all shifts as scheduled
  • Shifts may include working nights, weekends and statutory holidays
  • Willingness to travel
  • Ability to receive, send, process and print emails.
  • Own a cellular telephone capable of conducting call in Canada and the US
  • Able to thrive in a fast paced, minimally supervised, flexible and changing environment
  • Possess a valid passport
  • Candidate subject to Vulnerable Sector Screening



Marketing Manager Assistant

SPECIFIC RESPONSIBILITIES:


  • Booking and executing demos and flyers
  • Work with the Director of Marketing to flush out the executional elements and procedures on all initiatives taken on by the Marketing department
  • Coordinate Marketing events and functions from the planning, execution, follow up and evaluation
  • Manage the Marketing Calendar of due dates; wechat design; signage design; website updates; Google analytics and monitoring on-line media.
  • Work with the Director of Marketing on sourcing, evaluating and adding to the revenue generating programs of the department
  • Assist the Director of Marketing with all marketing department functionality
  • Participate in trade shows on weekends as necessary
  • Provide backup to the Marketing Coordinator, as needed
  • Other duties as assigned

EFFORT AND WORKING CONDITIONS:


  • Physical Demands- Manual dexterity required to use desktop computer
  • Working Conditions- Office environment

KNOWLEDGE AND SKILLS:


  • College and University degree in Business Studies, preferably in Marketing
  • Experience in web design and social media (Wechat, Facebook, Twitter) is an asset
  • Intermediate to Advance skills in Word, Excel, and Outlook
  • Able to communicate both verbally and in writing(CHINESE)
  • Able to work efficiently as a part of a team as well as independently
  • Attention to detail in all areas of work
  • Good organizational, time management, multi-tasking and prioritizing skills
  • Strong work ethic and positive team attitude
  • Professional demeanor under stressful situations
  • Ability to work in a fast-paced environment


天馬旅遊加拿大(集團)公司成立于1989年,是多倫多綜合實力最強的華人旅遊集團公司。總部及分店分別設立于萬錦市、多倫多市、士嘉寶區、北約克區、密西沙加市,並繼續在未來增加更多的分店,更好地服務來自各地的客人。公司的旅遊部(包括出境遊、入境遊和包團遊)、郵輪部、機票部,電子商務部及巴士公司,多年來爲顧客精心策劃各類旅遊服務,倍受各界人士賞識,成爲多倫多最著名的旅行社之壹。天馬旅遊經營北美巴士旅遊團,南美、歐洲、亞洲、非洲飛機團,及近年開展的中國境內旅遊團和越來越受華人歡迎的豪華郵輪團。在2010年,天馬旅遊成爲加拿大首批指定接待中國公民旅遊的“中國ADS旅行團指定接待旅行社”,接待了由中國國家旅遊局副局長杜江先生爲團長的首個“中國官方ADS赴加旅行團”; 2010年6月,受中國政府委托全面接待安排在多倫多召開的20國首腦會議(G20)胡錦濤主席中國政府代表團在多倫多開會期間的交通事務,得到了中國政府駐多倫多總領事館專門給天馬旅行社的表揚感謝信(感謝信見榮譽資質附件)。憑借多年的組團經驗和壹直以來“以客爲尊”的精神,天馬旅遊各旅行團均以當地著名旅遊景點爲中心,行程安排精彩豐富,專業導遊及領隊都能說標准流利的國語、粵語和英語,並有高度責任感,使團友能真正獲得“賓至如歸”的感覺,對旅遊景點留下深刻印象。

天馬旅遊的商務考察培訓部尤其擅長安排中國國內來加拿大、美國的商務考察、技術交流、人才培訓及政府間的訪問團,並可以爲獨立成團的客戶度身訂造行程、預先安排住宿和膳食等。天馬旅遊至今已接待了數萬個來自中國的中高級代表團,與中國中央電視台合作是唯壹爲“同壹首歌走進加拿大”代表團在多倫多和溫哥華提供旅遊交通安排的贊助商。

天馬旅遊公司資源豐富,備有15座,24座,30座,及56座的最新豪華大巴士,以適合不同團體的需要。此外,本公司在北美有數百間三星級至五星級的特約酒店,區域覆蓋自加拿大的多倫多,尼亞加拉瀑布,渥太華,蒙特利爾,魁北克城,溫哥華,卡加利、愛蒙頓等地,直至美國的紐約,華盛頓,波士頓,費城,大西洋城,芝加哥,洛杉矶,三藩市,奧蘭多,夏威夷等各大城市。本公司不僅與美國,加拿大各大旅行社有十分默契的配合,而且在中國大陸、中國香港、中國台灣、日本、歐洲、亞洲、中南美洲都有密切的合作夥伴,保證能讓閣下在世界各地,以最優惠的價格得到最優良的服務。




天馬旅遊 最后编辑于 2019-07-30 11:10:31

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