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Eastiderealty

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Job Description

Title: Supply Chain Project Lead **

Reports to**: Service Operations

Position Summary:**

The Supply Chain Project Lead will lead the implementation of supply chain projects and objectives of company’s service operations. The projects include but not limited to co-develop service app with technical team for every service product, setup vendor management framework, process and database in App. Objectives include but not limited to constant vendor sourcing, contract and service level management, sales and procurement order management through out the order to cash flow. The Supply Chain Project lead will also act as first line customer service representative on behalf of company during the service conflict resolution process between client and vendors.

Primary Responsibilities: **

Develop and implement best-in-class service supply chain processes and procedures
Build a new supply chain team to meet the requirements of a start-up company’s requirments
Build up vender management system to meet first class service requirements
Set up service order process procedure to maximize vender’s effectiveness
Champion implementation of assigned tasks/projects with internal/external cross functional team.
Source and motivate strategic aligned vendors to join service operation network, coach and develop them to grow following customer service and technology road map.
Implement vendor management initiatives – standardize service manual, user experience improvement practice, vendor performance report cards and vendor development etc.
Coordinate with customer/agent/vendors on new service product development, and geographic service model expansion plan implementation.
Role model of efficiency and effectiveness continue improvement through out the service process.
Benchmarking best practices within the real estate industry and across.
Receive and follow up customer complaint to service following defined process.
Additional Skill and Knowledge Requirements: **

Business acumen & customer service attitude
Negotiations skills training and experience
Excellent time management and organizational skills
Strong analytical, planning, modeling, decision making and multi-tasking skills
Minimum 3 years’ experience in a manufacturing or real estate environment preferably in purchasing or project management
Experience working with overseas suppliers and non-traditional supply chains is preferred.
General ERP software experience & contract knowledge
Intermediate to advanced MS Office skills
Previous Property management experience is nice to have
Roll over the sleeves Just-do-it type of character
Education Requirements: **

University Degree in Business, MBA is preferred
Only candidates with applicable experience will be selected for an interview.

*We are committed to a working environment that is inclusive and free of barriers, that offers equal access to opportunities based on an individual’s ability. We do this by creating a barrier free environment which encourages all employees to contribute their unique skills and insights. We encourage all diverse candidates to apply.__*

About RIFO

We are a team of real estate professionals dedicated to providing our clients with the ultimate service. Since 2014, we’ve produced top results, thanks to our comprehensive knowledge of the GTA housing market, attention to detail and ability to connect on a personal level with each of our clients and agents.

We’re a growing organization who embraces trends, believes in collaboration and supports the personal and professional development of our employees.

We have a young, entrepreneurial culture and are looking for talented individuals who thrive in a high growth, fast-paced environment. Our team members seek out responsibility early in their tenure, and take on challenges to support our clients.

For our teams’ development, we provide active coaching and on-the-job training in a dynamic environment. We have an open work-space and foster personal and professional development for our staff. We are committed to building high performing teams in a culture where innovators and experts work together in reshaping the Real Estate landscape.

Join our team of passionate professionals who are making our customer happier everyday!

Reenergize your career. Start making a difference!

For more information, please visit www.Rifo.ca

Job Type: Full-time

Please send your resume to [email protected]

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